Privacy Policy
Last updated: August 12, 2026
Medical Marijuana Card California ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you when you visit our website or use our online medical marijuana recommendation and evaluation services.
By accessing our website or using our services, you agree to the terms described in this Privacy Policy. Please read it carefully. Our services are directed to California residents seeking a medical marijuana recommendation from a licensed physician, and to individuals located in other jurisdictions where such evaluations are legally permitted.
Information We Collect
Information you provide directly
When you create an account, schedule an evaluation, or contact our support team, we collect information such as your name, email address, phone number, mailing address, date of birth, and identification documents needed to verify eligibility for a medical marijuana recommendation. We may also collect health-related information you share with an evaluating physician, including your medical history and the condition(s) for which you are seeking treatment.
Information collected automatically
When you browse our website, we automatically collect certain technical data, including your IP address, browser type, device information, operating system, referring URLs, and pages viewed. We use analytics tools to understand how visitors interact with our site so we can improve performance, security, and usability.
Location information
We may collect general location data, such as your ZIP code or IP-based geographic area, to confirm that our services are available in your state and to route you to a physician licensed in your jurisdiction.
Information from third parties
We may verify certain details, such as identity or physician licensing status, through publicly available or third-party databases for fraud prevention and regulatory compliance purposes.
Health Information
Evaluations are conducted by independent, state-licensed physicians. Any health information you provide during the course of an evaluation is used solely to determine your eligibility for a medical marijuana recommendation under California law (or the law of your state of residence) and to maintain records required by applicable healthcare regulations.
We apply administrative and technical safeguards designed to protect health information consistent with applicable state and federal privacy standards. We do not use your health information for marketing purposes, and we do not sell or disclose it to third parties except as necessary to provide your evaluation, comply with the law, or with your consent.
How We Use Your Information
We use the information we collect to:
- Connect you with a licensed physician for a medical marijuana evaluation;
- Verify your identity, residency, and eligibility under state law;
- Process payments and manage appointments or renewals;
- Send appointment confirmations, account updates, and customer support communications;
- Maintain records required for regulatory and legal compliance;
- Detect, investigate, and prevent fraud or misuse of our services;
- Analyze and improve our website, services, and user experience;
- Communicate promotional offers or educational content, where you have consented to receive them.
We may also use aggregated or de-identified information for research, reporting, and service-improvement purposes that do not identify you individually.
Payment Processing
Payments for evaluations, renewals, or related services are processed through secure third-party payment processors. We do not store full credit card numbers or bank account credentials on our servers. Payment data is encrypted and handled directly by our payment providers in accordance with their own security standards and privacy practices.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to operate core features, remember your preferences, measure site traffic, and improve your browsing experience. We may also use third-party analytics tools to understand how visitors use our site.
You can adjust your browser settings to limit or block cookies; however, some features of our website may not function properly if cookies are disabled.
Communications
If you provide your contact information, we may communicate with you by email, text message, or phone regarding your appointment, account activity, or service updates. If you consent to receive promotional messages, you may opt out at any time by following the unsubscribe instructions in our emails or replying "STOP" to text messages. Message and data rates may apply.
How We Share Information
We do not sell your personal health information. We may share your information with:
- Licensed physicians who perform your evaluation;
- Service providers who support our website, payment processing, identity verification, or communications;
- State regulatory or licensing authorities, as required by law;
- Affiliated businesses for internal operational purposes;
- Law enforcement or government agencies, when required to comply with a legal obligation;
- A successor entity in the event of a merger, acquisition, or sale of business assets.
Any sharing of information with third parties is limited to what is reasonably necessary to provide our services or comply with legal requirements.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. Sensitive information, including health data and payment details, is encrypted in transit using industry-standard security protocols.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your California Privacy Rights (CCPA/CPRA)
Because our services are directed to California residents, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to our handling of your personal information. If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose;
- Access the specific pieces of personal information we hold about you;
- Delete personal information we have collected, subject to certain legal exceptions;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of your personal information (we do not sell personal health information, and do not sell personal information for cross-context behavioral advertising);
- Limit the use of sensitive personal information, including health-related information, to what is necessary to provide our services;
- Non-discrimination for exercising any of your privacy rights.
To submit a privacy request, contact us using the details below. We will verify your identity before processing your request and will respond within the timeframe required by California law.
Other State Privacy Rights
If you reside in a state with its own comprehensive privacy law, you may have similar rights to access, correct, delete, or restrict the use of your personal information. You may submit a request using the contact information provided below, and we will respond in accordance with applicable law.
Children's Privacy
Our services are intended solely for individuals who meet the legal age requirements for a medical marijuana recommendation in their state. We do not knowingly collect personal information from anyone under the age of 18. If we learn that a minor has submitted personal information to us, we will delete it and, where applicable, notify a parent or guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date on this page indicates when this policy was most recently revised. Continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Medical Marijuana Card California
Email: contact@medicalmarijuanacardcalifornia.com
Medical Disclaimer
Medical Marijuana Card California connects patients with California state-licensed physicians for medical cannabis evaluations in accordance with applicable state law. Content on this site is for informational purposes only and does not constitute medical advice. Approval is determined solely by the evaluating physician. Medical Marijuana Card California does not provide or sell cannabis products.